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Hard Corp Abrasives knows that you care how information
about you is used and shared, and we appreciate your trust that we will
do so carefully and sensibly. This notice describes our privacy policy.
By visiting Hard Corp Abrasives, you are accepting the practices described
in this Privacy Notice.
What Personal Information About Customers
Does Hard Corp Abrasives Gather?
The information we learn from customers helps us personalize and continually
improve your shopping experience at Hard Corp Abrasives. Here are the types
of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in
any other way. You can choose not to provide certain information, but then
you might not be able to take advantage of many of our features. We use the
information that you provide for such purposes as responding to your requests,
customizing future shopping for you, improving our stores, and communicating
with you.
Automatic Information:
We receive and store certain types of information whenever you interact with
us. For example, like many Web sites, we use "cookies," and we obtain
certain types of information when your Web browser accesses Hard Corp Abrasives.
Scroll to the bottom of this page to see examples of the information we receive.
A number of companies offer utilities designed to help you visit Web sites
anonymously. Although we will not be able to provide you with a personalized
experience at Hard Corp Abrasives if we cannot recognize you, we want you to
be aware that these tools exist.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation
when you open e-mail from Hard Corp Abrasives if your computer supports such
capabilities. We also compare our customer list to lists received from other
companies, in an effort to avoid sending unnecessary messages to our customers.
If you do not want to receive e-mail or other mail from us, please adjust your
account to reflect this by selecting unsubscribed in the newsletters menu.
Information from Other Sources:
For reasons such as improving personalization of our service (for example,
providing better product recommendations or special offers that we think will
interest you), we might receive information about you from other sources and
add it to our account information. We also sometimes receive updated delivery
and address information from our shippers or other sources so that we can correct
our records and deliver your next purchase or communication more easily.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard
drive through your Web browser to enable our systems to recognize your browser
and to provide features such as automatic login and permanent shopping carts
for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you
how to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of Hard Corp Abrasives's
coolest features, and we recommend that you leave them turned on.
Does Hard Corp Abrasives Share the Information It Receives?
Information about our customers is an important part of our business, and we
are not in the business of selling it to others. We share customer information
only with the subsidiaries Hard Corp Abrasives controls and as described below.
Affiliated Businesses We Do Not Control:
We work closely with our affiliated businesses. In some cases, these businesses
operate stores at Hard Corp Abrasives or sell offerings to you at Hard Corp
Abrasives. In other cases, we operate stores, provide services, or sell product
lines jointly with these businesses. You can tell when another business is
involved in your transactions, and we share customer information related to
those transactions with that business.
Agents:
We employ other companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending postal mail
and e-mail, removing repetitive information from customer lists, analyzing
data, providing marketing assistance, processing credit card payments, and
providing customer service. They have access to personal information needed
to perform their functions, but may not use it for other purposes.
Promotional Offers:
Sometimes we send offers to selected groups of Hard Corp Abrasives customers
on behalf of other businesses. When we do this, we do not give that business
your name and address. If you do not want to receive such offers, please adjust
your account newsletter preference as that is how we will send out our promotions.
Business Transfers:
As we continue to develop our business, we might sell or buy stores or assets.
In such transactions, customer information generally is one of the transferred
business assets. Also, in the unlikely event that Hard Corp Abrasives, or substantially
all of its assets are acquired, customer information will of course be one
of the transferred assets.
Protection of Hard Corp Abrasives and Others:
We release account and other personal information when we believe release is
appropriate to comply with law; enforce or apply our Conditions of Use and
other agreements; or protect the rights, property, or safety of Hard Corp Abrasives,
our users, or others. This includes exchanging information with other companies
and organizations for fraud protection and credit risk reduction.
With Your Consent:
Other than as set out above, you will receive notice when information about
you might go to third parties, and you will have an opportunity to choose not
to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by
using Authorize.NET as one of our payment processors, they process the credit
cards, so Hard Corp Abrasives will NEVER see you credit card number. Authorize.net
protects your privacy and information by using Secure Sockets Layer (SSL) software,
which encrypts information you input.
It is important for you to protect against unauthorized access to your password
and to your computer. Be sure to sign off when finished using a shared computer.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even
though it might be needed to make a purchase or to take advantage of such Hard
Corp Abrasives features as Automatic login, and permanent shopping carts. You
can add or update certain information on pages such as those listed in the "My
Account" pages. When you update information, we usually keep a copy of
the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your
account to reflect this in the newsletter menu.
Conditions of Use, Notices, and Revisions
If you choose to visit Hard Corp Abrasives, your visit and any dispute over
privacy is subject to this Notice and our Conditions of Use, including limitations
on damages, arbitration of disputes, and application of the law of the state
of Texas. If you have any concern about privacy at Hard Corp Abrasives, please
send us a thorough description to info@HardCorpAbrasives.com, and we will try
to resolve it. Our business changes constantly. This Notice and the Conditions
of Use will change also, and use of information that we gather now is subject
to the Privacy Notice in effect at the time of use. We may e-mail periodic
reminders of our notices and conditions, unless you have instructed us not
to, but you should check our Web site frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, bid, post, participate
in a contest or questionnaire, or communicate with customer service. For example,
you provide information when you search for a product; make an order or an
Auction bid; provide information in Your Account (and you might have more than
one if you have used more than one e-mail address when shopping with us); communicate
with us by phone, e-mail, or otherwise; complete a questionnaire or a contest
entry form; by providing employer, school, or other such information; participate
in Discussion Boards; provide and rate Reviews. As a result of those actions,
you might supply us with such information as your name, address, and phone
number; people to whom purchases have been shipped, including address and phone
number; other people; content of reviews and e-mails to us; and financial information,
including Social Security and driver's license numbers.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol
(IP) address used to connect your computer to the Internet; login; e-mail address;
password; computer and connection information such as browser type and version,
operating system, and platform; purchase history; the full Uniform Resource
Locators (URL) clickstream to, through, and from our Web site, including date
and time; cookie number; and products you viewed or searched for.
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